We strive to provide excellent service and ensure customer satisfaction. This Refund Policy outlines the terms and conditions governing refunds for our services. Please read this policy carefully before making any transactions.

Refund Eligibility

Our refund policy applies to transactions processed throughLexical Technology for which a refund request is made.

Refund requests must be submitted within 2-3 days from the date of the original transaction.

Only the account holder or an authorized representative may request a refund.

Non-Refundable Services

Certain services provided byLexical Technology may be non-refundable. These services include, but are not limited to:

• Fees and charges associated with transactions processed through the payment gateway.
• Third-party fees or charges.
• Service fees or subscriptions.
• Any other non-refundable services clearly mentioned on our website.

Refund Process

• To request a refund, please contact our customer support team through the designated channels provided on our website.

• You must provide all relevant transaction details, including transaction ID, date, and any supporting documentation to facilitate the refund process.

• Our customer support team will review your refund request and respond to your queries.

• Approved refunds will be processed within 5-7 business days after the approval.

Refund Decisions

Refund requests are subject to verification and approval byLexical Technology.

We reserve the right to deny refund requests in the following situations:

• The refund request is not made within the specified time frame.
• The refund request does not meet the eligibility criteria.
• The transaction was for a non-refundable service as stated in above.
• There is evidence of fraudulent or unauthorized activity.
• The refund request is incomplete or lacks necessary supporting documentation.

In case of denied refund requests, we will provide a detailed explanation for the decision.

Refund Methods

Approved refunds will be processed using the same payment method used for the original transaction, unless otherwise specified byLexical Technology.

We are not responsible for any fees or charges imposed by third-party payment processors or financial institutions during the refund process.

Policy Changes

Lexical Technology reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

It is your responsibility to review this policy periodically to stay informed about any updates or modifications.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our customer support team through the channels provided on our website.